How a global aviation catering company reduced monthly cloud recharge time from more than 20 hours to fewer than two and established a scalable FinOps operating model with OneView® Cloud and Managed Services.
20+ → <2 hours
Monthly recharge processing time
>90% reduction
In monthly manual recharge effort
Auditable logic
Standardised allocation and recharge rules
A global aviation catering company operates a complex AWS environment spanning more than 20 regions. As its cloud footprint expanded, so did the challenge of allocating cloud costs to the appropriate cost centres and recovering those costs internally.
Each month, a senior team member manually extracted and prepared cloud billing data, allocated EC2 usage to cost centres, calculated internal recharges using spreadsheets and validated the resulting allocations.
The process worked, but it was increasingly difficult to scale. Manual effort increased the risk of errors, delayed reporting and concentrated critical process knowledge in one individual.
DIAGNOSIS / INSIGHT
The immediate requirement was to simplify the monthly recharge process. However, OneView’s diagnostic approach identified a broader challenge: cloud cost governance.
The organisation needed a structured way to connect cloud billing data, allocation rules, cost centres and internal cost recovery within one governed process.
SOLUTION / APPROACH
OneView® Cloud was configured around the organisation’s existing operating model. AWS cost data was brought into OneView, EC2 usage was mapped to the appropriate cost centres and proportional recharge logic was embedded into the platform.
Rather than relying on static spreadsheets and undocumented processes, the organisation established standardised allocation rules, an auditable record of recharge calculations and role-based visibility for Finance and operational stakeholders.
Managed Services provided the specialist oversight required to validate requirements and data integrity while keeping the recharge model aligned with OneView’s governance framework.
What the customer achieved with OneView and 1Nebula
- 20+ hours to fewer than 2 hours in monthly recharge processing time.
- More than 90% reduction in monthly manual recharge effort.
- Automated, standardised and auditable recharge logic replacing a largely manual process.
- Wider team access to a governed process previously concentrated in one specialist.
- Role-based dashboards replacing dependence on raw billing files and static spreadsheets.
- A scalable FinOps foundation designed to evolve alongside the organisation’s cloud environment.
The result was more than a faster monthly recharge process. The organisation established a governed approach to allocating, validating and recovering cloud costs, creating a repeatable foundation for future FinOps requirements.

